We typically respond to all enquiries within 24 hours during business days. For urgent matters, please call our support line directly. Quotation requests are processed within 2-3 business days.

Yes, we offer free 30-minute initial consultations for all new clients. During this consultation, we'll discuss your requirements, provide preliminary advice, and outline potential solutions. You can schedule a consultation through our contact form or by calling us directly.

For the most effective response, please include: 1. Your organization type and industry 2. Specific ISO standard(s) you're interested in 3. Current status of your management system (if any) 4. Timeline requirements 5. Any specific challenges or concerns 6. Number of employees in your organization

Yes, we provide ISO assessment and consulting services internationally. We have experience working with clients across Asia, Middle East, Europe, and Africa. Services can be delivered through a combination of on-site visits and remote support. Please contact us to discuss your specific international requirements.

We accept payments via bank transfer, online payment gateways, and cheques. Standard payment terms are 50% advance with order and 50% upon completion. For large projects, we offer flexible payment schedules. All quotations include detailed breakdown of costs and payment terms.